Differences Between Goods and Services - Free Essay Example

Sample details Pages: 5 Words: 1489 Downloads: 10 Date added: 2017/06/26 Category Marketing Essay Type Compare and contrast essay Level High school Did you like this example? Differences Between Goods and Services This question will be answered in three distinct sections. In the first section the major differences in the evaluation of goods and services will be outlined and in the second section the reasons behind these differences will be examined further. In the third and final section it will be important to concentrate upon the impact that the differences between goods and services will have upon concept evaluation techniques and/or methods. Throughout this investigation we will refer to the case of the Concept Development Corporation and consider this case study in order to further elucidate upon this investigation. It is important to begin this investigation by answering the first question, namely what are the major differences between the evaluation of tangible goods (like toys) and services? The vast majority of money in an economy is spent on either goods or services and therefore it is important to be aware of the differences between the two concepts. Firstly of all, goods are a n entity that can be consumed by the customer. An example of a good is a book or food. In the case of a book, the customer can consume the product on many occasions, in the case of food only once. However, both books and food are united in the sense that they are tangible goods that a customer can use. It is the tangible nature of goods that is often used in order to define goods and as Adil points out, â€Å"goods are real things that people can touch and use† (Adil 2006: pp.4). Services, on the other hand are defined as something that a person does for another, for example, fixing another persons car or completing some handiwork in the house would be classed a service. In contrast to goods, services tend to be defined by their intangible nature, because the product one receives is not something one can physically grasp, but rather it is the provision of something that one needs by another person. As Berry points out, â€Å"whereas goods are first produced, then sold and th en consumed, services are first sold, then produced and consumed simultaneously† (Berry 1985: pp.34). It is clear that there are important conceptual and practical differences between goods and services. Kerr also focuses upon the intangibility of services as their defining feature and argues that as the ubiquitous haircut example illustrates, services tend to have an intangible quality and often (though not always) require the physical presence of both client and service provider† (Kerr 2008: pp.151). However, the difference between tangible good and intangible services are not the only theoretical and practical differences between the two concepts. Firstly, services are often an input into the production process, as the examples of telephone services or accounting illustrate. Due to the fact that such input services can be vital to the development of certain parts of the economy, one could argue that without adequate input service provision certain parts of the economy may never grow at all. â€Å"Countries with inefficient service provision, thus tend to have lower productivity in the manufacturing, agriculture and government sectors† (Kerr 2008: pp.151). Adequate service provision can, therefore, at times be vital in developing an economy in a manner that goods cannot be. Another important difference between goods and services is that â€Å"services tend to be differentiated products, whereas some goods are homogenous in nature and other goods are differentiated† (Kerr 2008: pp.151). As one can see, therefore, there are a number of important differences between the evaluation of goods and services. It is important now to move on to discuss why these differences between goods and services exist in the first place. As has already been noted above, the major difference between goods and services is the fact that goods are tangible products whereas services tend to be intangible in nature. The differences between the two concepts i s clearly illustrated by the example of the Concept Development Corporation. Crawford and Di Benedetto ask the reader to imagine a scenario in which a group of talented and creative friends decide to embark upon a business venture in which they can put their skills to effective use. â€Å"So, they quit their jobs, pooled their savings, rented a small, three-room office, hired a couple of people, coined the name Concept Development Corporation and started serious work† (Crawford Di Benedetto 2006: pp.189). They quickly realised that they were far more effective at creating ideas than evaluating them and they came up with two product ideas that exemplify the differences between goods and services outlined above. The first area in which they had a creative idea was regarding a product that can be defined as a good and their idea was to create toys for children, particularly toys that contained some education value for the children that played with them. â€Å"Their strategy wa s to develop unique toys that required little up-front expenditures. Most toys would have some game or competitive aspect, be it educational, and involve paper, colour, numbers and the like† (Crawford Di Benedetto 2006: pp.190). The second area in which the group of friends had a business idea was in the field of writing and this product is best defined as a service. â€Å"These services primarily involved designing and writing instruction sheets for area firms (training manuals, copy for package inserts, instruction signs – anywhere words were used to instruct people in doing things)† (Crawford Di Benedetto 2006: pp.190). It is clear, therefore, from examining the two types of products developed by the Concept Development Corporation that one product is best defined as a good and the other as a service and that a number of important differences exist between the two products. In the final section it is important to consider the consequences of the differenc es between the two products of the Concept Development Corporation on concept evaluation techniques and/or methods. It is clear, that, due to the fact that goods and services are different in nature, different techniques must be employed in order to evaluate the two concepts. For example, in order for a customer to evaluate the extent to which a good is soundly constructed, they may want to stress-test the product to ensure that it can withstand external pressure inflicted upon it. This type of test would not be applicable to a service. Therefore, due to the fact that goods a re tangible in nature and services tend be intangible, it is far easier to test the toys that the Development Corporation will produce than to test the writing service of the Corporation. As Berry states, â€Å"most services contain few search properties and are high in experience and credence properties, making their quality more difficult to evaluate than quality of goods†. (Berry 1985: pp.40). On t he other hand, another study has found that customers use different criteria in order to judge the quality of goods and services. Whereas customers are more likely to trust their own judgment or those of sales people when it comes to products, one study found that â€Å"buyers relied heavily agreed or strongly agreed with the statement that there is upon personal sources of information in evaluating services, a difference in the purchasing of goods and services† (Jackson 1995: pp.103). It seems, therefore, that the evidence suggests strongly that goods are more readily evaluated than services and Hartman argues that this is the only effective criteria that can used to distinguish in the evaluation of goods and services. He states that â€Å"goods were distinguished from services only on the ease of evaluation dimension† (Hartman 1993: pp.10). In conclusion, it has become evident during this study that a number of fundamental differences exist between goods and servi ces. Goods are tangible in nature and can be consumed once or multiple times by the customer whereas services tend be intangible in nature. This fundamental difference between the two products has been clearly reflected in the experiences of the Concept Development Corporation, which created toys for children as well as a writing enterprise. The toys for children were a clear example of a good whereas the writing enterprise was a clear example of a service. It is likely that the Concept Development Corporation would have far more success in evaluating the toys as a product, because the studies cited in this investigation suggest that evaluating goods is a simpler task than evaluating services. The Concept Development Corporation will have to bear the differences between goods and services in mind when developing their products further. Bibliography Adil, J., 2006. Goods and services. Minnesota: Capstone Press Berry, L., 1985. Problems and Strategies in Services Marketing. The Journal of Marketing, 49 (2), pp.33-46 Crawford, M., Di Benedetto, 2006. New Products Management. London: McGraw-Hill Publishing Hartman, D., 1993. Consumer Evaluations of goods and services: implications for services marketing. Journal of Services Marketing, 7 (2), pp.4-15 Jackson, R., 1995. An Empirical investigation of the differences in goods and services as perceived by organisational buyers. Industrial Marketing Management, 24 (2), pp.99-108 Kerr, W., 2008. Handbook on International Trade Policy. Cheltenham: Edward Elgar Publishing Don’t waste time! Our writers will create an original "Differences Between Goods and Services" essay for you Create order

Social Science - 1610 Words

According to the dictionary of Merriam-Webster, Objective is defined as expressing or dealing with facts or conditions as perceived without distortion by personal feelings, prejudices, or interpretations. And the Cambridge Dictionary has the similar definition: â€Å"based on real facts and not influenced by personal beliefs or feelings.† It is obvious that to be objective, personal opinions on the research question or hypothesis have to be eliminated in the research design, research process and report method. It is the aim of any kind of research to be objective, which means the result can show more effective information and can be generalized to more situations. Almost all the books about social science research method discuss the research†¦show more content†¦These situations happen more on the research topics which has been touched less, and academic essays which need to be approved by authorities, as I have experienced. Conflict research may be conducted all over the world, but more literatures can be found are written in English by Western researchers. When the Eastern researchers try to carry out research on a certain topic after reading the western literatures, and found the results are different from the published literatures, he or she may try to modify the research results in order to be approved by the academic societies. However, the differences between research results may be caused by cultural background, which can show the differences between East and West. Limitation of repeated experiment Stemwedel (2011) discusses the importance of teamwork to avoid the subjectivity in research. She believes the peer review and repeated experiment should be effective to make the research more objective. The peer review and communicate between colleagues are easy to reach. But the social science research is not scientific research, such as physics, which we can measure the length several times on certain object, and get the average as the most accurate length of it. Social science research is affected by a lot of factors, and the errors or subjectivity of studies can hardly be eliminated. For instance, it is hard to repeat someShow MoreRelatedThe Social Sciences And Humanities1008 Words   |  5 Pageshumanities, social science too the authors discuss the importance of having education and skill in all the STEM, humanities, and social sciences! They discuss more thoroughly how and why these are so vital to reaching economic success for this country with its competitiveness in mind. Social sciences and STEM courses are vital to the global economy, the overall growth of our society, and personal success. To reach personal success I need both social science and STEM skills and knowledge. 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The centre question under discussion is how to combine judgement about practical social policy and objectivity. Weber is debating over the validity of the value-judgements uttered by the critique. In what sense, - asks he, - if the criterion of scientific knowledge is to be found in the objective validity of itsRead MoreKarl s Views On Social Science1848 Words   |  8 Pages Karl Popper became a popular philosopher in the twentieth century, known for his emphasis on empirical falsification while studying the social sciences. He rejected previously popular views from the prewar era, namely Historicism, which focuses on only historical evidence in the observation of political and social events. In his book, Popper Selections, Popper vehemently opposes ideas such as historicism, collectivism, utopian principles, and the Marxian ideology. Popper’s emphasis on em pirical

Domiciliary Care for National Safety and Quality Health Service

Question: Discuss about theDomiciliary Care for National Safety and Quality Health Service. Answer: Introduction The National Safety and Quality Health Service (NSQHS) Standards were developed to provide and maintain safety and quality standards in health service provision and protect public health in Australia. Each of the ten standards contains a standard, a statement of intent, a statement of context and a list of key criteria. Assessment of the health service organisations is done by a three point rating scale: Not Met, Satisfactorily Met and Met with Merit (National Safety and Quality Health Service Standards | Safety and Quality. (2017). Mrs Julia Brown has undergone a laparoscopic cholecystectomy and has a history of T2DM, OA and toe amputation. This essay aims to choose two standards from the NSQHS Standards and apply them in a domiciliary scenario with reference to Mrs Julia Brown. The patient has undergone a laparoscopic cholecystectomy, which is a common, minimally invasive surgical procedure to remove gall bladder from the body. She is being prescribed IVABs via a PICC line and requires constant monitoring of the wound area, assessment of vital signs and provision of general education about her condition. Considering the type of surgery and her history of Osteoarthritis and toe amputation NSQHS Standard 3 and 10 have been chosen, which are Preventing and Controlling Healthcare Associated Infections and Preventing Falls and Harm from Falls respectively. Large numbers of patients suffer from health care related infection, at least half of which can be prevented with appropriate measures and actions. Further, patients who undergo invasive procedures and are on a wide range of antibiotics are posed with a risk of acquiring antibiotic resistivity with prolonged exposure to certain microorganisms that can eventually prove to be fatal for the patient (Percival, Suleman, VuottoDonelli, 2015). Several core and developmental actions are provided in the Preventing and Controlling Healthcare Associated Infections Standard. The patient has undergone cholecystectomy and thus has an incision and suture in the abdomen. If there is a breach in the first line of defence that is the skin the patient is at high risk of acquiring an infection. However, as compared to a hospital environment there is a lesser risk of coming in contact with infectious microorganisms at home. The stewardship of antibiotics is the primary goal of nursing care (Twigg, Duffie ld Evans, 2013). The nurse must abide by appropriate antibiotic stewardship program with proper access to therapeutic guideline of the antibiotic used. Regular reviewing of the antibiotic effectiveness and resistance, if any must be done. The nurse must assure that clean and hygienic environment in the house is maintained by all the members of the family. Transmission-based disinfection and sterilisation and appropriate use of protective equipment by all family members must be ensured. Policies, procedure and protocols must be followed while using invasive devices (Sievert et al., 2013), in this case needles and other devices used in peripherally inserted central catheter for administration of intravenous antibiotics. Regular wound dressing must be done following aseptic techniques and control measures to minimise the risk of infectious agents. Fall prevention is often one of the less prioritized topics in provision of nursing care to patients. However, studies show that older adults above the age of 65, and more frequently women fall and incur injuries and losses from the same. Further, this statistics increase many folds in domiciliary care due to old age, lack of precaution, chronic diseases and cognitive impairments and may result in fractures or tissue damage or brain injuries (Miake-Lye, Hempel, GanzShekelle, 2013). In this regard, Preventing Falls and Harm from Falls Standard provides substantial guidelines and prevention programs to be implemented as a part of nursing care practice. Nurses play a key role in educating the family and the patient about the prevention of fall and the measures to be taken as such. The criteria to achieve this standard include assessment of the risk factors associated, preventing falls and injuries from falls and proper communication with patient and her family. Considering that the conc erned patient belongs to a age group at high risk of sustaining falls, it is mandatory to provide timely access to equipment and devices available to prevent such falls. Further, the nurse must screen the patient and the household environment though a screening tool or through clinical judgement procedure to assess the overall fall risk of the patient and identify appropriate strategies to prevent such risks (Coppedge, Conner Se, 2016). Conclusion Considering the patient condition and priorities several care plans aimed to manage the post-operative complications of laparoscopic cholecystectomyin home-based scenario must be adopted, with main focus on infection and fall prevention. Further, care must be provided to reduce breathing troubles, risk of aspiration, impaired mobility and acute pain, which are common symptoms of post-operative cholecystectomy. References Coppedge, N., Conner, K., Se, S. F. (2016). Using a standardized fall prevention tool decreases fall rates.Nursing2017,46(3), 64-67. Miake-Lye, I. M., Hempel, S., Ganz, D. A., Shekelle, P. G. (2013). Inpatient Fall Prevention Programs as a Patient Safety StrategyA Systematic Review.Annals of internal medicine,158(5_Part_2), 390-396. National Safety and Quality Health Service Standards | Safety and Quality.(2017).Safetyandquality.gov.au. Retrieved 22 August 2017, fromhttps://www.safetyandquality.gov.au/publications/national-safety-and-quality-health-service-standards/ Percival, S. L., Suleman, L., Vuotto, C., Donelli, G. (2015). Healthcare-associated infections, medical devices and biofilms: risk, tolerance and control.Journal of medical microbiology,64(4), 323-334. Sievert, D. M., Ricks, P., Edwards, J. R., Schneider, A., Patel, J., Srinivasan, A., ...Fridkin, S. (2013). Antimicrobial-resistant pathogens associated with healthcare-associated infections summary of data reported to the National Healthcare Safety Network at the Centers for Disease Control and Prevention, 20092010.Infection Control Hospital Epidemiology,34(1), 1-14. Twigg, D. E., Duffield, C., Evans, G. (2013). The critical role of nurses to the successful implementation of the National Safety and Quality Health Service Standards.Australian Health Review,37(4), 541-546.

Students in Sports Essay Sample free essay sample

Did you know that more than 30 million childs take part in an organized athletics in the United States? Sports engagement is good to pupils in many ways ( sportsandrecreationalactivityinjury. NationalSafeKidsCampaign. 31 October. 2012 ) . It can better physical fittingness. coordination. self-denial and teamwork. every bit good as promote a sense of personal satisfaction and achievement. But on the other manus can besides hold really large jobs with the student’s classs and clip. Having pupils play in athleticss can assist them be better in school and academically. Students are more likely to hold a better mental wellness if they are playing in athleticss because being physical really decrease depression. diminish your anxiousness. diminish your self-perception. and improves your assurance. Let’s say that a 6 twelvemonth old kid is playing association football for the schools squad but she is fleshy being in a athletics will really assist her feel better about herself b ecause as she grows her organic structure will alter and will go a more fit. We will write a custom essay sample on Students in Sports Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page strong and fitter indoors. If the kid feels better about them self’s mentally it will really open their heads for more of import things instead than believing about how they look Science Daily really states that playing a athletics as a immature kid with improves linguistic communication accomplishments because you will hold to discourse what has to be done and what has happened ( ScienceDaily. Editor Staff. 1995-2012. ScienceDailyLLC. 5 November. 2012 ) . A recent survey conducted by the American College of Sports Medicine ( ACSM ) investigated the nexus between physical activity in kids and academic public presentation in school. Initially. research workers predicted that childs who took physical instruction ( PE ) during the school twenty-four hours would make better academically. since it helps cut down ennui and helps childs stay focused ( activekidsdobetterinschool. Did you know that encephalon hurt is the taking cause of sports-and recreation-related decease? Injuries associated with engagement in athleticss and recreational activities account for 21 per centum of all traumatic encephalon hurts among kids in the United States ( NationalSAFEKIDS Campaigm2012 ) . Students playing in athleticss can really hold a done side in the mental procedure they could be hit the accomplishment with can take to a encephalon hurt. For illustration Steve Young. star signal caller for the San Francisco 49ers. is knocked to the land during a football game. In 2000. after 13 old ages with the squad. Young announced his retirement due to the serious of the head hurt he sustained on the field. Having a encephalon hurt can impact you in many ways ; it can impact your sense of gustatory sensation or odor. decelerate or slurred address. minor or several concerns. balance jobs and fatigue. Having a break to the caput can be really bad for the manner the encephalon works with our organic structures. Harmonizing to a new survey by Dr. Keith Zullig and Rebecca White from West Virginia University in the US shows that middle-school adolescents who are physically active and play on athleticss squads are more satisfied with their life and experience healthier ( ScienceNews. 2010. ScienceDaily. 7November. 2012 ) . In an official recent study. physicians found 17 per cent of male childs and 16 per cent of misss between 12 and 15 are classed as either corpulence or corpulent ( fitnessforchildrenandyoungpeople. 2012. BBC. Health. 7November. 2012 ) . Children are supposed to hold at least an hr of some type of alibis a twenty-four hours. Not holding that clip to be making something physically active may hold a truly negative income with your wellness for illustration it may do you to be proem to catching a batch of different types of diseases. A kid that is being physical in athletics has a fewer alteration of acquiring chronic wellness jobs than a kid that are inactive subsequently in lif e. Being in a athletics can really profit you by assisting your organic structure construct your bone construction. The exercise will assist with peak castanetss mass between ages 20 and 30. exerting the musculuss that pull on and beef up bone is critical during this period because it will assist the kid reach their full growing potency. More than 10. 000 people receive intervention in the nation’s exigency sections ( ED ) each twenty-four hours for hurts sustained in SRE activities. At least one of every five ED visits for an hurt consequences from engagement in athleticss or diversion. In 1999. Americans made an estimated 1. 5 million ED visits for hurts sustained while playing hoops. baseball. playground ball. football. or association football. Approximately 715. 000 athleticss and diversion hurts occur each twelvemonth in school scenes entirely. Injuries are besides a prima ground people stop take parting in potentially good physical activity ( PublicHealthBurden. 2006. CDCInjuryCenter. 7November. 2012 ) . With this said being in a athletics can besides non be good physically to your or ganic structure but being in a athletics can really increase the alteration of the athlete start utilizing steroids to increase their physical strength. And steroid usage has trickled down to younger jocks excessively. who face ferocious force per unit area to be stronger and faster. and to do it to college and professional conferences. Some research has shown that 5 % of adolescent male childs and 2. 5 % of adolescent misss have used some signifier of anabolic steroids. Surveies show that the developing childs utilizing steroids are traveling to be harmed by this illegal drug down the route in their lifes. For illustration an jock that used steroids is Shawne he was drafted in the first unit of ammunition ( 12th Overall ) in the 2005 NFL bill of exchange out of the University of Maryland. He rapidly made himself known as one on the quickest and dominant outside line backers in the game. Merriman has 39. 5 calling pokes in his first 43 NFL games. He has 189 tackles. was the 2005 Defensive Rookie of the Year. and has been selected to 3 Pro Bowls. On October 22. 2006 Merriman was given a 4 game suspension by the NFL for proving positive for an anabolic steroid. I guess we know what helped do Shawne one of the most feared participants today. His suspension has led to the NFL regulation that no participant that has tested positive for steroids can be selected to the Pro Bowl or given any public presentation awards in the twelvemonth they test positive. Merriman makes $ 11. 5 million dollars a twelvemonth playing football. Have you of all time asked yourself what student’s additions from being in athleticss subject wise? Well athleticss do learn pupils right from incorrect. difficult work. how to put ends. motive and how to accomplish what you want. A athleticss manager can hold a powerful influence on a child’s life. potentially more than parents and instructors. harmonizing to Trulson’s survey. During pattern. a manager is in a place to show the value of continued focal point. delayed satisfaction and vigorous attempt even when it’s hard. In competition. the pupil can see in existent clip the positive consequences of following coach’s instructions. In his book â€Å"The Art of Empowering Children. † manager and instructor John Graybeal notes that this consequence is even stronger if the manager straight discusses subject in add-on to the object lesson from the athletics.